152 Mins

3200 Viewers

Expert Level

Add to favorites


The success of a product depends on the how you understand your end users. You can talk to them to understand their needs. But, thats not just enough. The value delivered to the end users by your product can also be quantified by understanding their experience and capturing feeling.

This course will help you understand what is Experience Mapping by explaining the concepts with example and real-life experiences.

24 Videos
4 Exercises
Full lifetime access
Talk to author
Access on mobile
Certificate on completion
About the author
author picture

Satisha K V

View Profile
What will you learn?

This course starts with introductions and discusses about Experience Map. You will learn:

How to Interview and capture user’s experience ?

To create Persona Profile.

To define Job strategies.

How to generate experience stories ?

How to generate and prioritise experience stories ?

How to create Value Hypothesis ?

Curriculum For This Course
24 Episodes
152 Mins
collapse content
collapse content
collapse content
collapse content
collapse content
collapse content
collapse content
collapse content
collapse content
collapse content

Top Reviews


Anil Kumar

Product Management concepts could not be delivered better by anyone other than Satisha. Satisha’s examples were eye openers for me. Couldn’t have been better at all. All the topics were supported by real time examples where I could relate and learn. I have gone over the course thrice and enjoying the learning every single time.

Was this review sucessful ?


Manjunath Varma

PlayScrum has become my go to platform for learning anything and everything in terms of Agility and Leadership. I have improved my skillsets after enrolling for courses under PlayScrum. I get certified by PlayScrum as well. You guys rock!

Was this review sucessful ?


Amit Jain

Live examples, case studies and mind-blowing experience. The topics were fantastically delivered for Scrum and it felt like attending a live class. Kudos to the team! Value for my money.

Was this review sucessful ?